Payroll software
Operations professionals in Payroll software
These ten professionals hold or have held operations roles at payroll and HR software providers, with titles ranging from head of payroll operations to vice president and chief operating officer. A reader can learn how payroll providers run payroll processing, client onboarding and service delivery, and where those operations come under strain as the customer base grows.
Professionals to explore
01—10Alexander Marzen
LinkedInExperience: Senior Director & Head of Operations · ADP
Senior Director & Head of Operations at ADP since 2023. Other listed roles include Senior Director Operations Germany & Poland at ADP (2020–2023), Senior Director Implementation & Professional Services Germany & Poland at ADP (2019–2020), Senior Director Implementation & Professional Services at ADP (2018–2019) and Director Implementation & Consulting at ADP (2016–2018).
Chris Brunton
LinkedInExperience: Chief Operating Officer · PayGroup by Deel
Chief Operating Officer at PayGroup by Deel since 2021. A highlight describes a senior operations and IT executive with expertise in designing and delivering cost-effective technology solutions. Also Director of Payroll at Deel since 2023 and Chief Operating, Product and Technology Officer at PayAsia by Deel since 2019. Other listed roles include Chief Technology Officer at PayGroup by Deel (2017–2022) and Chief Technology Officer at PayAsia by Deel (2017–2019).
Chris Russell
LinkedInExperience: Vice President Operations, Global Customer Office · Dayforce
Vice President Operations, Global Customer Office at Dayforce since 2026. The highlight lists both Dayforce roles in the Operations department. Other listed roles include Sr. Director Services Operations at Dayforce (2021–2026), Operations Director, Cloud Deployment Solutions at Alight Solutions (2018–2021), Sr. Operations Director, Consulting Services at Infor (2012–2018) and Consulting Operations Director at Oracle (2010–2012).
Greg Magee
LinkedInExperience: Head of Service Operations, SurePayroll by Paychex · Paychex
Head of Service Operations, SurePayroll by Paychex at Paychex since 2024. A highlight describes leading end-to-end customer-facing operations and customer success for SurePayroll by Paychex across B2C and B2B segments. Other listed roles include Vice President Customer Service Strategy & Operations at Comcast (2021–2023), Vice President Customer Care at Comcast (2019–2021), Senior Director, Customer Care at Comcast (2010–2019) and Regional Sales Director, Inbound & Outbound Sales at Comcast (2007–2010).
Kerri Swope
LinkedInExperience: Head of Payroll Operations · Deel
Head of Payroll Operations at Deel since 2024. The highlight describes Deel as a provider of global payroll, compliance and HR solutions. Other listed roles include Chief Customer Officer at Check (2023–2024), Chief Customer Officer at ESO (2021–2023), Head of Customer Operations at Gusto (2019–2021) and VP, Care.com HomePay at Care.com (2017–2019).
Lauri Smith
LinkedInExperience: Head of Payroll Operations · Gusto
Head of Payroll Operations at Gusto since 2022. A highlight describes leading a Gusto team focused on delivering service to over 200k payroll customers and calls Gusto a Software Development company. Other listed roles include Vice President Operations at HdL Companies (2019–2022), Sr. Director - Tax Operations and Compliance Services at ADP (2006–2019), Implementation Executive at ADP (2004–2006) and Tax Processing Director at ADP (2000–2004).
Randy Peck
LinkedInExperience: Chief Operating Officer · Paycom
Chief Operating Officer at Paycom since 2024. A highlight says Randy Peck has served in numerous positions across Paycom over the past 20 years, including in operations, client service, product management and tax. Other listed roles include Strategic Advisor to Executive Management at Paycom (2023–2024), Sr. Manager at Paycom (2019–2021), Director of Transition Specialist Representatives at Paycom (2017–2019) and Director of Customer Service at Paycom (2013–2017).
Sebastian Millan
LinkedInExperience: Director Global Payroll Operations LATAM · ADP
Director Global Payroll Operations LATAM at ADP since 2024. The highlight headline lists transforming operations, BPO and shared services, and a Lean Six Sigma Green Belt certification. Other listed roles include Operations Manager at ADP (2021–2024), Operation Manager at ITOS (2018–2021), Project Manager at ITOS (2015–2018) and Client Account Manager at ITOS (2010–2015).
Thomas Koehler
LinkedInExperience: Vice President, Global Operations · Deel
Vice President, Global Operations at Deel since 2019. The highlight describes Deel as a provider of global payroll, compliance and HR solutions. Other listed roles include Solution Center Program Director at SmartDog Services (2018–2019), Global VP, Business Systems Development at Mood Media (2018), Global Director, Business Systems Development at Mood Media (2014–2018) and Director, Business Systems Development at Mood Media (2005–2014).
Val Ademi
LinkedInExperience: Senior Director Operations and Enablement · Paylocity
Senior Director Operations and Enablement at Paylocity since 2026. A highlight describes a history of working in the human resources industry, with skills that include customer service, payroll and accounting. Other listed roles include Director Operations & Client Contract Strategy at Paylocity (2025–2026), Director Of Accounting Operations at Paylocity (2020–2025), Sr. Manager - Accounting Operations at Paylocity (2017–2020) and Accounting Manager at Paylocity (2012–2017).
Choose the right perspective
Match the person's operating scope to your question, since payroll processing, customer service, implementation and company-wide operations each raise different problems. Check whether the relevant role is current or past and whether it covered one country or region or a global operation.
Questions to take into the conversation
- 01How do you staff and schedule payroll operations around pay-date deadlines, quarter-end and year-end peaks?
- 02Which client errors or exceptions create the most manual work for your operations team, and how have you reduced them?
- 03How do you decide which operational work to automate inside the platform and which to keep with service teams?
Reaching operations professionals in Payroll software
How can I contact one of these operations professionals in Payroll software?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 8 companies, including ADP, PayGroup by Deel and Dayforce, based on profile data retrieved on October 1, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach operations professionals in Payroll software?
You choose the offer, starting at $5 per person. It includes Instant Expert's 20% fee, so an offer that pays the person $100 costs you $125. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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