Hospitality
Product professionals in Hospitality
These ten product leaders have run digital, guest service and reservation products at hotel and resort companies. A reader can learn how these teams choose product priorities, weigh guest needs against hotel staff needs, and turn those choices into releases.
Professionals to explore
01—10Abbey Nystedt
LinkedInExperience: Associate Vice President, Digital Product Management · Hyatt
Associate Vice President, Digital Product Management at Hyatt since 2024. Other listed roles include Disruptive Innovation Manager at National Grid (2020–2021), Director of Product Management, Sales & Events at Hyatt (2022–2024), Product Manager at Hyatt (2021–2022) and Innovation Principal at Hyatt (2016–2020).
Anis Atallah
LinkedInExperience: Director of Product Management · Choice Hotels International
Director of Product Management at Choice Hotels International since 2023. Other listed roles include Manager Product Management at Choice Hotels International (2017–2023), Product Manager at City of Hope (2014–2017), Partner Co-founder at Mediterranean Drizzles (2013–2014) and CRM Consultant at Lev, a Cognizant Company (2012).
B. Parekh
LinkedInExperience: Sr Director, Guest Service Products · Marriott International
Sr Director, Guest Service Products at Marriott International since 2016. Also Technology Advisor at Esquire IT since 2013.
Cassie Hooker
LinkedInExperience: Director, Digital Product Management · Hyatt
Director, Digital Product Management at Hyatt since 2024. Other listed roles include Group Product Manager at Hyatt (2023–2024), Digital Product Manager at Hyatt (2021–2023), IT Manager, Business Analysis at Coyote Logistics (2019–2021) and Lead Business Analyst at Coyote Logistics (2017–2019).
David Kraft
LinkedInExperience: Director, Digital Product Management · Hyatt
Director, Digital Product Management at Hyatt since 2020. Other listed roles include Director, Digital Product Management at Hyatt (2014–2020), Technology Director, Systems Analysis & Design at Hyatt (2009–2014), Manager, Marketing Systems Product Lead at Hyatt (2007–2009) and Product Manager, eCommerce at Hyatt (2005–2007).
Grace Maddock
LinkedInExperience: Director, Mobile Product · Marriott International
Director, Mobile Product at Marriott International since 2022. Other listed roles include Director, Product Management at EAB (2021–2022), Product Manager (Hobsons) at EAB (2019–2021), Senior Product Manager at Workday (2017–2019) and Digital Product Manager II at Esurance (2016–2017).
Kristin McManus
LinkedInExperience: Executive Director of Product Management - Hospitality Technology · MGM Resorts International
Executive Director of Product Management - Hospitality Technology at MGM Resorts International since 2024. Other listed roles include Director of Product Management - Digital Guest Services at MGM Resorts International (2022–2024), Senior Product Manager at MGM Resorts International (2020–2022), Senior Product Manager at Airbnb (2019–2020) and Senior Product Manager, Data & Strategy at HotelTonight (2019–2020).
Maggie Baum
LinkedInExperience: Director, Product Management · Hilton
Director, Product Management at Hilton since 2026. Other listed roles include Senior Manager, Product Management at Hilton (2023–2026), Product Manager, Unified Commerce at PAR Technology (2023), Global Product Manager at Shiji Group (2020–2023) and Contractor, Product Management at Shiji Group (2020).
Robin Thiessen
LinkedInExperience: VP of Product · Marriott International
VP of Product at Marriott International since 2023. Other listed roles include Director of Product, Consumer Experience at Caribou Financial, Inc. (2021–2023), Senior Manager, Product - Consumer Identity at Capital One (2019–2021), Senior Manager, Product - Small Business and Consumer Card at Capital One (2017–2019) and Head of Product - Capital One Cafés at Capital One (2015–2017).
Scott Wolfson
LinkedInExperience: Director, Product Management - Guest Reservation System (GRS) · IHG Hotels & Resorts
Director, Product Management - Guest Reservation System (GRS) at IHG Hotels & Resorts since 2021. Other listed roles include Manager, Product Management - Service Optimization at IHG Hotels & Resorts (2018–2021), Manager, Product Management - Property Products & Systems at IHG Hotels & Resorts (2015–2018), Manager, Global Revenue System Product Delivery at IHG Hotels & Resorts (2014–2015) and Product Manager, Global Revenue System Products at IHG Hotels & Resorts (2012–2014).
Choose the right perspective
Check whether the person's relevant role is current or past and whether it covered guest-facing apps, reservation and property systems or a whole product portfolio. Ask them for one release they shaped and what they cut from it.
Questions to take into the conversation
- 01Walk me through a feature you decided not to include in a release. What would have changed your mind?
- 02When a hotel manager asked for something your roadmap didn't cover, how did you decide whether to build it?
- 03Tell me about a time your product plan didn't survive contact with how guests or staff actually used the system.
Reaching product professionals in Hospitality
How can I contact one of these product professionals in Hospitality?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 6 companies, including Hyatt, Choice Hotels International and Marriott International, based on profile data retrieved on September 30, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach product professionals in Hospitality?
You choose the offer, starting at $5 per person. It includes Instant Expert's 20% fee, so an offer that pays the person $100 costs you $125. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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