Hospitality
10 CHROs in Hospitality
These ten executives hold or have held the chief human resources officer or chief people officer title, or a close variant, at hotel, resort and hospitality companies. A reader can learn how CHROs lead people teams in hospitality companies.
Professionals to explore
01—10Carmen Canton
LinkedInExperience: Chief People Officer · Loews Hotels & Co
Chief People Officer at Loews Hotels & Co since 2022; the profile describes Loews Hotels as a luxury hotel brand with properties across the United States and Canada. Also Vice President Human Resources at Kessler Collection (2019–2022), Area Senior Director HR Operations Luxury & Lifestyle at Hilton (2016–2019) and Director Human Resources at The Ritz-Carlton Hotel Company, L.L.C. (2012–2014).
Caroline Warren
LinkedInExperience: Chief People Officer · Pyramid Global Hospitality
Chief People Officer at Pyramid Global Hospitality since 2022 and EVP & Chief People Officer there from 2005 to 2022. Other roles listed at Pyramid Global Hospitality include Senior Vice President Human Resources (2014–2015) and Vice President of Human Resources (2008–2014), along with Director of Talent Development at Pyramid Advisors (2005–2008).
Clio Knowles
LinkedInExperience: Chief People Officer · Starwood Hotels
Chief People Officer at Starwood Hotels since 2022; the profile describes Starwood Hotels as a hotel brand management company operating 1 Hotels, Baccarat Hotels, Treehouse Hotels and SH Collection properties. Also Chief People Person (2021–2022) and Vice President of People (2013–2021) at Virgin Hotels, and Vice President, Global Human Resources at Kerzner International (2010–2013).
Karen DiFulgo
LinkedInExperience: Chief People Officer · Peregrine Hospitality
Chief People Officer at Peregrine Hospitality since 2025; the profile describes Peregrine as a hotel and resort management company. Also Chief People Officer at Hornblower Group (2022–2024), Chief People Officer at Benchmark Resorts & Hotels (2012–2022) and Vice President of Human Resources at Gaylord Hotels (2009–2012).
Karin Raguin
LinkedInExperience: Chief Human Resources Officer · Kempinski Hotels
Chief Human Resources Officer at Kempinski Hotels since 2025; the profile describes Kempinski as a hospitality company. Also SVP Human Resources, LVMH China at LVMH (2022–2025), VP, Talent Management and Corporate Social Responsibility, North America at LVMH (2019–2022) and VP Global Talent at Christian Dior Couture (2018–2019).
Keisha Smith
LinkedInExperience: Chief People and Culture Officer · Four Seasons
Chief People and Culture Officer at Four Seasons since 2025; the profile describes the role as Executive Vice President and Chief People and Culture Officer for what it calls the world's leading luxury hospitality company. Also Chief People Officer at TORY BURCH (2018–2024) and Chief Human Resources Officer at News Corp (2012–2018).
Mandy Holloway
LinkedInExperience: EVP, Chief People Officer · Montage International
EVP, Chief People Officer at Montage International since 2020, after serving as Senior Vice President, Global Human Resources there (2018–2020); the profile cites experience with global luxury hospitality companies and lifestyle brands. Also Vice President, Global Talent Management at Norwegian Cruise Line Holdings Ltd. (2014–2016) and Senior Director, Global Talent & Learning at Hard Rock International (2012–2014).
Matt Krystofiak
LinkedInExperience: Chief Human Resources Officer · The Venetian Resort Las Vegas
Chief Human Resources Officer at The Venetian Resort Las Vegas since 2022; the profile cites a history of working in the hospitality and gaming industry. Also SVP of Human Resources at Caesars Entertainment Corporation (2009–2022), and at Caesars Entertainment, SVP of Human Resources Operations (2020–2022) and Regional Vice President of Human Resources (2013–2016).
Melissa Salibi
LinkedInExperience: Chief Human Resources Officer · Kerzner International
Chief Human Resources Officer at Kerzner International since 2025, after serving as Executive Vice President Global Human Resources there (2024–2025); the profile describes Kerzner as a developer and operator of destination resorts and ultra-luxury hotels. Also Chief Human Resources Officer & Member of the Management Board at Kempinski Hotels S.A. (2019–2024).
Ruthann Yamanaka
LinkedInExperience: SVP, Chief People Officer · Outrigger Hospitality Group
SVP, Chief People Officer at Outrigger Hospitality Group, listed as current since 2006; the profile headline gives the title as EVP, Chief People Officer at Outrigger Hospitality Group and tags the role as C-level in human resources. The listing shows two entries for this role at OUTRIGGER Hospitality Group, both dated from 2006.
Choose the right perspective
Match the company's model to yours, since HR at a brand owner, a hotel management company and a single large resort face different questions. Also look at the roles each person held before the top HR job, such as talent management or HR operations, when your question sits in one of those areas.
Questions to take into the conversation
- 01How do you structure HR across corporate and property teams so that each hotel gets support without duplicating work?
- 02What changes to hiring, training or pay had the biggest effect on keeping frontline staff through busy and slow seasons?
- 03How did HR support a major change such as new property openings, a rebrand or a change in ownership?
Reaching CHROs in Hospitality
How can I contact one of these CHROs in Hospitality?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 10 companies, including Loews Hotels & Co, Pyramid Global Hospitality and Starwood Hotels, based on profile data retrieved on October 3, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach CHROs in Hospitality?
You choose the offer, starting at $5 per person. It includes Instant Expert's 20% fee, so an offer that pays the person $100 costs you $125. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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