Luxury goods
Operations professionals in Luxury goods
These ten professionals have held operations leadership roles at luxury fashion and luxury goods houses. A reader can learn how luxury brands organize production, supply chains and retail operations while holding to their quality standards.
Professionals to explore
01—10Ana Zalica
LinkedInExperience: Director of Operations - Chapeaux & Gants · Hermès
Director of Operations - Chapeaux & Gants at Hermès since 2023. Other listed Hermès roles are Supply Chain Manager - Prêt-à-Porter Femme (2018–2023) and Production Planning Manager - Prêt-à-Porter Femme - C&T (2016–2018); other listed roles include Production Planning Manager - RTW - Wovens at CELINE (2013–2016) and Fabric Buyer at Princesse tam tam (2011–2012). The highlights place the supply chain role in Paris.
Anne Desrumaux
LinkedInExperience: RTW Collection & Operations Director · BALENCIAGA
RTW Collection & Operations Director at BALENCIAGA since 2025, and also RTW Operations Director at BALENCIAGA since 2023; the highlights describe BALENCIAGA with the words 'Retail Luxury Goods'. Other listed roles include Chief RTW Officer at Bottega Veneta (2023), and Business Unit Director- Men, Women RTW & Soft Accessories and Shoes Production (2022–2023) and Collection Development Director-RTW (2018–2022) at Loewe. The headline adds 'Ex Céline'.
Claudia Green
LinkedInExperience: Vice President, Worldwide Director of WRTW Operations, Managing Director Tom Ford Manufacturing · TOM FORD FASHION
Former Vice President, Worldwide Director of WRTW Operations, Managing Director Tom Ford Manufacturing at TOM FORD FASHION (2017–2020). Other listed roles include Director of Operations at Phoebe Philo (2023–2024), Chief Of Ready To Wear Bottega Veneta at Bottega Veneta (2020–2022) and Worldwide Ready To Wear Director at TOM FORD FASHION (2015–2017). Also Luxury Fashion Operations Executive and Coach at Claudia Green since 2022. The headline lists collection, production, supply chain and organisational transformation, with an engineering and bespoke tailoring background.
Delphine Berret
LinkedInExperience: Industrial operations manager - Leather accessories · Louis Vuitton
Industrial operations manager - Leather accessories at Louis Vuitton since 2023, and also Accessories industrial director - Italy at Louis Vuitton since 2025. Other listed roles include Industrial director - Perfumes Cosmetics at Louis Vuitton (2019–2023), and Hair Innovation Packaging Director (2018–2019) and YSL Technical development Director (2015–2018) at L'Oréal. The summary describes managing the end-to-end value chain of fragrance, cosmetics products and leather goods, including development, purchasing, flow management and quality.
Giuseppe Stefani
LinkedInExperience: Operations Director · DOLCE&GABBANA
Operations Director at DOLCE&GABBANA since 2024. Other listed roles include RTW Operations Director at Saint Laurent (2023–2024), Director of Operations at Staff International (2018–2022), Director Product & Production (Man, Woman & Kids Lines) at DOLCE&GABBANA (2005–2018) and Production Director at Diesel (1996–2005). The summary describes 35 years in fashion apparel across product categories from denim and casual sportswear to luxury and made-to-measure.
Grant Sanghyun Kim
LinkedInExperience: Operations Director · Cartier
Operations Director at Cartier since 2023. Other listed roles include Chief Operations & Safety Officer (2022–2023) and Director Of Operations (2020–2022) at L'Oréal, and Head of Supply Operations Korea China Taiwan Cluster (2011–2020) and Supply Chain Manager Korea (2001–2011) at Henkel. The summary cites 25+ years of supply chain and operations experience and project work including business integration and planning system roll-out.
Lukas Durnwalder
LinkedInExperience: RTW & SA Operations Director · Alexander McQueen
Former RTW & SA Operations Director at Alexander McQueen (2023–2025). Also Director of Operations at Bally since 2025. Other listed roles include Vice President Operations Shirt&Neckwear (2022–2023), Vice President Product Development BOSS Menswear (2021–2022) and Senior Head of Operations Shirt & Neckwear (2014–2021) at HUGO BOSS. The headline lists global operations and supply chain management in premium and luxury fashion, process optimization, procurement and global sourcing.
Robert Fullman
LinkedInExperience: Director of Operations · Zegna
Director of Operations at Zegna since 2024. Other listed roles include Director of Operations at DOLCE&GABBANA (2022–2024), Sr. Retail Operations Manager, NA at Reiss (2018–2022), US Retail Operations Manager at TOPSHOP TOPMAN (2012–2018) and Store Manager at Diesel (2009–2011). The headline describes driving operational excellence through action, innovation and accountability.
Stefano Galvani
LinkedInExperience: RTW Operations Director · Christian Dior Couture
RTW Operations Director at Christian Dior Couture since 2023. Also CEO at Dior Créations SRL since 2025, and Board Member at PESPOW (since 2024), SANSER GROUP SRL (since 2024) and OTS S.r.l. (since 2025). The summary describes a senior industrial executive with more than 20 years of experience in luxury.
Stephanie Van Ruyskensvelde
LinkedInExperience: Directrice des Opérations COO · ERES - Groupe Chanel
Directrice des Opérations COO at ERES - Groupe Chanel since 2022. Other listed roles include Directrice département Produits Finis - Opérations Prêt-à-porter (2012–2024) and Coordination de la Production du Prêt-à-porter (2010–2012) at CHANEL, and Senior Consultante en management, organisation et stratégie at Capgemini Invent (2006–2010). The summary describes an operations director with 15+ years in luxury fashion, covering end-to-end product development, industrial and supply chain strategy and omnichannel distribution.
Choose the right perspective
Match the person's part of the business to your decision, since ready-to-wear production, leather goods, supply chain and boutique operations raise different questions. Check whether their relevant role is current or past and which product categories it covered.
Questions to take into the conversation
- 01How did you balance production capacity and quality standards when collection volumes changed?
- 02Where did handoffs between design, production and retail teams slow work down, and what did you change?
- 03Which operating measures did you review every week, and why those?
Reaching operations professionals in Luxury goods
How can I contact one of these operations professionals in Luxury goods?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 10 companies, including Hermès, BALENCIAGA and TOM FORD FASHION, based on profile data retrieved on October 1, 2026. Being listed here doesn't mean someone has agreed to take calls.
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About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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