Insurance
Product professionals in Insurance
These ten professionals have held product management and product development roles at insurance companies. A reader can learn how insurance teams decide which product changes to pursue and how those changes reach underwriting and other operating workflows.
Professionals to explore
01—10Brittney Passini
LinkedInExperience: Director Commercial Lines Product Development · Acuity Insurance
Director Commercial Lines Product Development at Acuity Insurance since 2022. Other listed Acuity Insurance roles include Senior Product Analyst - Commercial Lines (2019–2023), Product Analyst - Commercial Lines (2016–2019) and Regulatory Affairs Analyst (2012–2016). Her summary describes identifying market trends in commercial property and casualty insurance and translating them into actionable product strategies.
Geoffrey Mak
LinkedInExperience: Head of National Product - CMP, Auto, Workers' Comp · Farmers Insurance
Former Head of National Product - CMP, Auto, Workers' Comp (2024–2026) and Sr. Director of Product Management (2021–2024) at Farmers Insurance. Other listed Farmers Insurance roles include Lead Commercial Product Manager (2019–2021) and Commercial Product Manager (2017–2018). His highlights describe him as a product and portfolio executive in the P&C insurance industry and show a current VP, Product Management role at PURE Insurance.
Heather McCabe
LinkedInExperience: Vice President, Individual Product Development & Management · Aflac
Vice President, Individual Product Development & Management at Aflac since 2023. Other listed Aflac roles include Director of Product Development and Product Management (2019–2023), Sr. Manager, Product Management (2016–2019) and Product Manager, Product Development (2013–2016). Her summary describes leading product development and product management in the insurance industry.
Jenny Gladem, CPCU
LinkedInExperience: Software Product Management Director · Sentry
Software Product Management Director at Sentry since 2025. Other listed roles include Director - PL Project Management (2021–2025) and Product Manager - Non Standard Auto (2015–2018) at Sentry, and National Product Support Manager at American Family Insurance (2013–2015). Her summary says she manages non-standard auto insurance at a state level, including profitability and growth, rating enhancements and process development.
Jide K.
LinkedInExperience: Director of Product Management · Munich Re
Director of Product Management at Munich Re since 2024, and former Manager, Business Analytics & Product Development at Munich Re (2021–2024). Also listed: IT Planning & Product Portfolio Management at Chevron (2018–2021). His highlights describe product strategy for digital risk management platforms and AI and ML solutions for risk monitoring and underwriting efficiency in the life and health insurance sector.
Jolie Kwan-Hart
LinkedInExperience: Director II, Global Product & Pricing · Liberty Mutual Insurance
Former Director II, Global Product & Pricing (2017–2022) and Director Product Research (2015–2017) at Liberty Mutual Insurance. Commercial Product Leader at MGT Insurance since 2025; also listed is Senior Product Manager at Amazon (2022–2024). Her summary lists skills in data analysis, financial modeling, product development and business process improvement.
Kelly Arachikavitz, CPCU
LinkedInExperience: Product Development Director · Farmers Insurance
Product Development Director at Farmers Insurance since 2021. Other listed roles at MetLife include Director Property Line Product Management (2017–2021), Director Product Development (2016–2017), Product Manager (2015–2016) and Corporate Underwriting (2005–2015). Her summary describes her as a property and casualty director.
Krista Whipple
LinkedInExperience: Director of Insurance Product Management at GEICO · GEICO
Director of Insurance Product Management at GEICO since 2023. Other listed roles include Director of State Management at Root Inc. (2021–2023), National Director, Product Research & Development (2011–2021) and Senior Product Development Manager (2008–2010) at Kemper, and Business Process Manager at Progressive Insurance (2004–2008). Her summary describes implementing new and profitable products and analyzing trends for private passenger and commercial auto lines of business.
Shashank Kumar
LinkedInExperience: Product Head - Product Development · Digit Insurance
Product Head - Product Development at Digit Insurance since 2026. Other listed roles include Vice President Product Development (2024–2026) and Associate Vice President Product Development (2020–2024) at Digit Insurance, and Product Development at Bajaj General Insurance (2011–2020). His summary describes insurance product development from concept to regulatory filing under IRDAI regulations, across health and non-health lines.
Shayna Dickson
LinkedInExperience: P&C Product Management Director Personal Lines Auto Telematics · USAA
P&C Product Management Director Personal Lines Auto Telematics at USAA since 2024. Other listed USAA roles include Director, Product Development New Business Ventures & Innovation (2021–2024), Strategic Innovation Director P&C Innovation & Development (2018–2021) and Lead Program Manager Insurance Performance Management (2015–2018). Her summary says her current role focuses on telematics and usage-based insurance.
Choose the right perspective
Match the person's lines of business and role type to your decision, since personal auto, commercial lines and life or health products work differently. Check whether their relevant role is current or past before asking about today's market.
Questions to take into the conversation
- 01When a new product or rating change was proposed, what evidence did you need before taking it forward?
- 02How did you get underwriting, claims and distribution teams to adopt a product change?
- 03Tell me about a product launch that ran into regulatory or operational trouble. What did you change afterwards?
Reaching product professionals in Insurance
How can I contact one of these product professionals in Insurance?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 9 companies, including Acuity Insurance, Farmers Insurance and Aflac, based on profile data retrieved on October 1, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach product professionals in Insurance?
You choose the offer, starting at $5 per person. It includes Instant Expert's 20% fee, so an offer that pays the person $100 costs you $125. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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