Operations professionals in Payments

Experience: Head of Operations North America · Pay.com

Head of Operations North America at Pay.com since 2025. A highlight describes Pay.com as an online payment processing company that lets users accept online payments. Other listed roles include Head of Merchant Services at PayiQ (2023–2024), Vice President, Global Chargeback Operations & North American Deployment at Paysafe (2021–2023), Sr. Leader, Boarding & Maintenance at Worldpay (2018–2021) and Director, Merchant Boarding, Distribution, & Exceptions at Worldpay (2017–2018).

Experience: Director of Operations · Local Merchant Services

Director of Operations at Local Merchant Services since 2026. A highlight describes a payments and fintech operations leader with more than six years helping build sales organizations, scalable processes and technology-driven solutions across the merchant services industry. Also Agent Financial Professional at New York Life since 2025. Other listed roles include Relationship Manager Sales trainer at SpotOn (2020–2025), Sales Analyst at SpotOn (2019–2020) and Sales director Relationship manager at TSYS (2019).

Experience: Director of Operations · Paysafe

Former Director of Operations at Paysafe (2007–2026). A highlight describes just over 18 years in the payment processing space, mostly with Petroleum Card Services. Also Director of Process Improvement at Paysafe since 2026. Other listed roles include Sr. Manager PCS Operations at Petroleum Card Services (2017–2021), Premier Client Services at Petroleum Card Services (2015–2017) and Implementations Manager at Petroleum Card Services (2007–2015).

Experience: Merchant Services Operations Manager · TouchNet, A Global Payments Company

Merchant Services Operations Manager at TouchNet, A Global Payments Company since 2019. A highlight describes 20 years across merchant acquiring, enterprise payment platforms and SaaS-based financial software, including 7 years supporting TouchNet, a Global Payments campus commerce and payments solution. Other listed roles include Field Director at Prison Fellowship (2018–2019), Director of Operations at Simpay (2015–2018) and Operations Manager, Merchant Services at American Express (2006–2015).

Experience: Director of Payment Operations · Till Payments

Former Director of Payment Operations at Till Payments (2022–2025). A highlight describes expertise in payment operations, chargebacks, compliance and process optimization, including managing the operations team and implementing CRM and reporting solutions. Also Business Owner at TMD Fintech Consulting LLC since 2026 and Senior Vice President at Solutions in Payments since 2026. Other listed roles include Project & Operations Director at Till Payments (2021–2022) and Senior Vice President at Newtek Merchant Solutions, LLC (2014–2021).

Experience: Vice President of Operations · Beyond Bancard

Vice President of Operations at Beyond Bancard since 2023. A highlight describes an operations manager in the merchant services industry who specializes in onboarding high-risk merchants, uses control mechanisms to mitigate future losses and manages relationships with sales partners and banks. Other listed roles include Senior Underwriter & Compliance Officer at Beyond Bancard (2022–2023), Senior Underwriter II at Paysafe (2021–2022), Director of Operations at ExpiTrans, Inc (2020–2021) and Manager, Risk & Underwriting at ExpiTrans, Inc (2016–2020).

Experience: Director of Operations · ECRYPT

Director of Operations at ECRYPT since 2024. A highlight describes ECRYPT as a single-source merchant processing provider with experience in the credit card processing industry. Also Director of Operations at Preferred Payments since 2022. Other listed roles include General Manager at Preferred Payments (2013–2023) and Office Manager at Naylon and Associates (2013).

Experience: EVP, Global Operations Merchant Solutions · FIS

EVP, Global Operations Merchant Solutions at FIS since 2021. A highlight describes a senior operations executive experienced in large-scale integrations, enterprise program management, international operations, customer care and vendor management. Other listed roles include Head of Global Operations Merchant Solutions at FIS (2020–2021), Head of Global Operations and Chief of staff, Merchant Solutions at FIS (2018–2020) and Head of Global Operations at Worldpay (2018–2020).

Experience: Director, Payment Operations · Ingo Money

Director, Payment Operations at Ingo Money since 2020. A highlight describes a payment operations director experienced in data analysis and visualization and in developing process improvements from repeatable processes. Other listed roles include Supervisor, Data Operations at Lumeris (2019–2020), Principal Data Steward at Lumeris (2018–2019), Senior Data Steward at Lumeris (2018) and Senior Analyst, Service Intelligence at Mastercard (2016–2017).

Experience: Group Chief Operations Officer · emerchantpay

Group Chief Operations Officer at emerchantpay since 2015. A highlight describes leading operational initiatives over more than 18 years at emerchantpay to scale its global operations and deliver secure payment solutions. Other listed roles include Deputy Chief Operations Officer at emerchantpay (2010–2015), Corporate Manager at emerchantpay (2006–2010), Country Manager at K+ Venture Partners BV (2001–2006) and Project Manager at Larive International (Branch office in Bulgaria) (1997–2001).