Legal technology
Operations professionals in Legal technology
These ten professionals have held operations leadership roles at companies that build software and AI tools for lawyers and legal teams. A reader can learn how legal technology vendors organize delivery and customer operations as law firms and legal departments adopt new software.
Professionals to explore
01—10Aniketh Naik
LinkedInExperience: Director of Operations · Remote Legal Court Reporting
Director of Operations at Remote Legal Court Reporting since 2024; the highlights describe it as a legal services company offering an all-in-one remote deposition platform with AI technology, court reporters and same-day transcripts. Other listed roles include Chief Customer Officer at Commodum Groceries Private Limited (2022–2024), Operations Manager at Corsearch (2022), Process Manager at Neeyamo (2020–2022) and Team Manager at A.P. Moller - Maersk (2017–2020).
Brandy Turk
LinkedInExperience: Director of Operations · Lupl
Director of Operations at Lupl since 2023. The highlights say the role led operational architecture across revenue operations, governance, finance operations, customer lifecycle systems and enterprise trust infrastructure for an AI-native legal collaboration platform. Other listed roles include Head of Operations at Servebolt (2021–2023) and Operations & GTM Manager Project Operations at Telia (2018–2021).
Christine Fernandes
LinkedInExperience: Head of Operations · LEAP Legal Software
Head of Operations at LEAP Legal Software since 2025. Other listed LEAP Legal Software roles are Director of Client Delivery (2023–2025), which the highlights place in the Operations department, Partner Network Director (2023), Partner Network Manager (2022–2023) and Funding Coordinator (2022). The summary describes an operations leader with a strong emphasis on customer satisfaction and team performance.
Daniel Lumby
LinkedInExperience: Chief Operating Officer · Luminance
Chief Operating Officer at Luminance since 2022; another listed Luminance role is Head Of Operations (2022). The highlights describe Luminance as AI technology for document review and legal process automation. Other listed roles include Vice President, Principal Investments (2019–2021), Associate, Principal Investments (2016–2019) and Investment Banking Analyst (2013–2016) at Macquarie Group.
Gretchen Ryan
LinkedInExperience: Director of Operations · LawBase - Case and Matter Management by Synaptec Software, Inc.
Director of Operations at LawBase - Case and Matter Management by Synaptec Software, Inc. since 2011. Also listed as Project Manager (since 2003) and Application Specialist (since 1995) at the same company, both with no end date. The highlights list project management, office management, application training, consulting and technical support.
Joanna Khuphe
LinkedInExperience: COO, Ireland & Scotland Group · LEAP Legal Software
COO, Ireland & Scotland Group at LEAP Legal Software since 2025. Other listed roles include COO (2024–2025) and Operations Manager (2018–2024) at Thread Legal Software, Marketing at CRSI (2014–2018) and Movie Programming Coordinator at IFE Services Ltd (2012–2014). The summary describes a software operations professional focused on providing customers with a best-in-class service at Thread Software.
Jonathan Humphrys
LinkedInExperience: Director of Operations · Legora
Director of Operations at Legora since 2026; the highlights describe Legora as a collaborative AI company that powers lawyers to review and research faster, draft smarter and advise with precision. Other listed roles include Head of Special Projects at Block (2025–2026), Head of Special Projects at Cash App (2025–2026), Head of BizOps at Cash App (2024–2025) and Business Operations at Cash App (2022–2024).
Mandy Ballinger
LinkedInExperience: Director Of Operations · NextChapter, part of Clio
Former Director Of Operations at NextChapter, part of Clio (2019–2021). Other listed NextChapter, part of Clio roles are Chief Operating Officer (2017–2019), Vice President of NextChapter (2021–2024) and Strategic Advisor (2024–2025). Also Chief Operating Officer at Ballinger Legal since 2024. The summary describes scaling SaaS platforms and, as Vice President of Product at NextChapter, helping grow the company from startup to nationwide adoption.
Megan Patel
LinkedInExperience: EVP of Operations · Filevine
EVP of Operations at Filevine since 2026, and also SVP of Operations at Filevine since 2025, both listed with no end date. The highlights describe an executive at Filevine working across product, strategy and go-to-market, building frameworks, teams and initiatives. Other listed roles include Advisor at Quantum Coast Capital (2024–2026), Head of Entrepreneur-In-Residence Program Early-stage Investor at Schmidt Futures (2020–2024) and Director of Innovation at Chicago Beyond (2018–2019).
Saurabh Mundeja
LinkedInExperience: Director of Operations · EvenUp
Director of Operations at EvenUp since 2025; the highlights describe EvenUp as a proactive AI platform for personal injury law firms. Other listed roles include Vice President Operations (2024–2025) and Director Of Operations (2021–2024) at SquadStack.ai, and Associate Vice President (2021) and General Manager (2019–2021) at magicpin.
Choose the right perspective
Match the person's company stage and product type to your decision, since an early AI start-up and an established practice management vendor face different operating questions. Check whether their operations role is current or past before relying on it for recent practice.
Questions to take into the conversation
- 01What slowed customer onboarding most when law firms adopted your product, and how did you fix it?
- 02How did you organize support and delivery teams as the customer base grew?
- 03Which operating measures did you review every week, and why those?
Reaching operations professionals in Legal technology
How can I contact one of these operations professionals in Legal technology?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 9 companies, including Remote Legal Court Reporting, Lupl and LEAP Legal Software, based on profile data retrieved on October 1, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach operations professionals in Legal technology?
You choose the offer, starting at $5 per person. It includes Instant Expert's 20% fee, so an offer that pays the person $100 costs you $125. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
Request a correction or removal