Enterprise SaaS
Operations professionals in Enterprise SaaS
Enterprise SaaS operations professionals manage the real constraints that slow adoption: staffing limits, approval delays, system handoffs, and exceptions that don't fit standard processes. Talk with them about where their teams actually got stuck during implementations and what they'd change about vendor support.
Professionals to explore
01—10Brenda Pozek
LinkedInExperience: Sr. Director of Operations · WellSky
Operations director at enterprise SaaS company with experience in service delivery, professional services, and healthcare technology.
Christine Kahn
LinkedInExperience: Senior Director, Customer Operations · Smartsheet
Operations director at enterprise SaaS company with experience in customer operations and professional services.
Daniel Baker
LinkedInExperience: Director of Operations, Strategic Buying Programs · Cisco
Operations director at enterprise software company with experience in sales operations, business transformation, and customer experience.
Derick Gill
LinkedInExperience: Senior Director Business Operations · SAP
Operations director at enterprise software company with experience in product operations, adoption metrics, and business planning.
Dinah Peng
LinkedInExperience: Senior Business Operations Manager, SaaS Governance Execution · Siemens Digital Industries Software
Operations manager at enterprise SaaS software company with experience in SaaS business model transformation and cloud adoption.
Fritz Brusch
LinkedInExperience: Director Sales Operations · Microsoft
Operations director at enterprise software company with experience in revenue operations and go-to-market strategy.
Keisha Wyckoff
LinkedInExperience: Director, Operations and Delivery - NAMER LATAM · Everseen
Operations director at SaaS company with experience in post-sale operations, implementation, and customer success.
Shelby Roshan
LinkedInExperience: Director, Business Operations · ServiceNow
Operations director at enterprise SaaS company with experience in business operations, program management, and financial analysis.
Stephanie Bruce
LinkedInExperience: Sr Director, GTM Operations · Docusign
Operations director at enterprise SaaS company with experience in go-to-market operations and partner strategy.
Sunny Sood
LinkedInExperience: Senior Director Business Operations · Workday
Operations director at enterprise SaaS company with experience in strategy execution, transformation, and operating model design.
Choose the right perspective
Look for candidates who have run operations teams or managed specific functions like onboarding, support, or deployment. Ask what they personally decided when capacity ran short or a customer needed something outside the normal path. Avoid those who only describe what their company did—you need people who made the calls.
Questions to take into the conversation
- 01Walk me through a time when your team couldn't keep up with customer requests. What broke first—staffing, process, or tools?
- 02Tell me about a handoff between your team and another group that regularly caused delays. What made it hard to fix?
- 03When you hit a capacity limit, how did you decide which customers or work to deprioritize?
Reaching operations professionals in Enterprise SaaS
How can I contact one of these operations professionals in Enterprise SaaS?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 10 companies, including WellSky, Smartsheet and Cisco, based on profile data retrieved on September 27, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach operations professionals in Enterprise SaaS?
You choose the offer, starting at $5 per person. It includes Instant Expert's 20% fee, so an offer that pays the person $100 costs you $125. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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