Education technology
Operations professionals in Education technology
These ten operations leaders work or have worked at education technology companies, running operations at classroom technology, learning platform and other education software firms. A reader can learn how edtech teams handle institutional onboarding, product operations and the handoffs that slow adoption.
Professionals to explore
01—10Alexandra Kummernes
LinkedInExperience: Chief Operations Officer · MAD-learn
Chief Operations Officer at MAD-learn since 2025 and Curriculum & Implementation Specialist at MAD-learn from 2022 to 2025. The profile headline lists EdTech & B2B SaaS, cross-functional strategy, and programs, processes and people. Another listed role is Teacher at Atlanta Public Schools (2012–2022).
Anshul Omar
LinkedInExperience: Director of Operations · Teachmint
Director of Operations at Teachmint since 2024 and Associate Director-Onboarding & Customer Experience at Teachmint from 2021 to 2024. A highlight describes Teachmint as an AI-powered connected classroom technology company offering a digital board and interactive whiteboard for educators. Other listed roles include Head Of Customer Experience at Teachee - India (2021).
Erin LemMon
LinkedInExperience: Director of Operations · Marker Learning
Director of Operations at Marker Learning since 2024 and Director of Client Operations at Marker Learning from 2022 to 2024. Other listed roles are Director of Customer Experience (2021–2022) and Customer Experience Manager (2019–2021) at Edmodo. A highlight describes 15+ years of experience working in education and tech across SaaS, B2B and B2C.
Erin Rosenblatt
LinkedInExperience: Vice President of Education Operations · Chegg Inc.
Vice President of Education Operations at Chegg Inc. from 2017 to 2021. Current listed roles are Co-Founder of DriveX Labs (since 2023) and Advisor at Bedford Education (since 2026); other listed roles include Chief Operating Officer at Fusion Cyber (2023–2024) and Vice President of Product Strategy at Emeritus (2021–2023). A highlight describes over 15 years in education management, product strategy and operations.
Joseph Durand, M. Ed
LinkedInExperience: Senior Director of Operations · D2L
Senior Director of Operations at D2L (2024–2025) and at Edmentum (2023–2024). The current listed role is Director of Product Operations at McGraw Hill (since 2026), and Director of Academic Delivery at Western Governors University is listed for 2026. A highlight describes 15+ years designing, scaling and optimizing programs across higher education, K–12, SaaS and nonprofit organizations, reaching over 1M learners annually.
Kim Lupe
LinkedInExperience: Director of Operations, Technology (EdTech Saas) · Frontline Education
Director of Operations, Technology (EdTech Saas) at Frontline Education since 2026. Other listed roles include Director, Technology Operations & PMO (Fintech SaaS) at CMG (Capital Markets Gateway) (2020–2025) and Senior Manager Technology Operations & Program Management Chief of Staff (Ecommerce) at Nordstrom (2015–2020). The profile headline lists tech operations, PMO and product operations.
MacKenzie Gross
LinkedInExperience: Director of Operations · Edge Education
Director of Operations at Edge Education since 2026. Other listed Edge Education roles include Co-Head of Content Development, Global (Mathleaks360 and Knowgaps) (2024–2026) and Manager of Content Development (Mathleaks360) (2019–2024). A highlight describes over 14 years of combined experience in teaching and EdTech, including a move from classroom teaching into educational technology.
Mary Gross, PMP
LinkedInExperience: Vice President Operations · Blackboard
Vice President Operations at Blackboard since 2026; a highlight lists Blackboard as an E-Learning Providers company. Other listed roles include VP of Partnerships at Anthology Inc (2022–2026) and, at Blackboard, Senior Director, Partnership (2019–2022), Director, Partner Programs (2016–2019) and Senior Program Manager (2014–2016).
Matthew Norris
LinkedInExperience: VP, Product Operations · Edmentum
VP, Product Operations at Edmentum since 2025 and Vice President Product Operations, Product Management at Pearson from 2014 to 2025. A highlight describes building, scaling and transforming operations and product strategies for EdTech, SaaS and technology companies. Other listed roles include Head of Product Management and Readiness at Pearson (2013–2014).
Megan Antal
LinkedInExperience: Director of Operations · Learning.com
Director of Operations at Learning.com since 2024; a highlight lists Learning.com as an E-Learning Provider, and the profile headline lists Operations and EdTech. Other listed roles include Vice President Operations at StrongMind (2022–2024), Senior Director, Operations at Stride, Inc. (2021–2022) and Senior Director, Operations at K12 (2019–2022).
Choose the right perspective
Match the person's operations focus to your question, since product operations, client and customer operations, and technology operations each see institutional adoption from a different angle. Check whether the relevant role is current or past, and ask whether it served K–12 schools, higher education or both.
Questions to take into the conversation
- 01Where do handoffs between sales, onboarding and support teams slow down a school or institution's rollout, and how have you fixed them?
- 02How do you plan operations capacity around academic-year peaks such as back-to-school and term starts?
- 03Which exceptions in institutional contracts, rostering or integrations create the most manual work, and how do you handle them?
Reaching operations professionals in Education technology
How can I contact one of these operations professionals in Education technology?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 10 companies, including MAD-learn, Teachmint and Marker Learning, based on profile data retrieved on October 1, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach operations professionals in Education technology?
You choose the offer, starting at $5 per person. It includes Instant Expert's 20% fee, so an offer that pays the person $100 costs you $125. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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