Banking, payments and insurance systems
10 Guidewire experts
These ten professionals have worked on Guidewire insurance platforms in-house as product owners, architects, business analysts and IT delivery leads. A reader can learn how Guidewire implementations are planned, how the platform is managed after go-live and what a move to Guidewire Cloud involves.
Professionals to explore
01—10Cherl Zehnder
LinkedInExperience: Technical Delivery Lead Guidewire Cloud Transformation (Official Title Lead Software Engineer) · Amerisure Insurance
Technical Delivery Lead Guidewire Cloud Transformation (official title Lead Software Engineer) at Amerisure Insurance since 2020, after Data Warehouse Architect (2015–2020) and Lead Data Architect (2007–2015) roles there. Cherl's profile headline lists Guidewire ClaimCenter, PolicyCenter, BillingCenter and DataHub in commercial lines insurance, with more than 35 years delivering insurance modernization across claims, policy, billing and data.
Eric Cumberlidge
LinkedInExperience: IT Programme Lead - Guidewire PolicyCenter · NFU Mutual
IT Programme Lead - Guidewire PolicyCenter at NFU Mutual since February 2024, after Head of Business Analysis (2014–2024), Business Analysis Manager (2011–2014) and Business Analyst (2009–2011) roles at NFU Mutual. Eric was earlier Senior Business Analyst & Planning Manager at HM Land Registry (2007–2009).
Julia F.
LinkedInExperience: Product Owner II - Director · AAA-The Auto Club Group
Product Owner II - Director at AAA-The Auto Club Group since December 2020, after Project Manager II (2017–2020) and Senior Business Consultant (2007–2017) roles there. Julia's profile describes leading multiple cross-functional teams that manage the full product lifecycle of Guidewire PolicyCenter, drawing on over 25 years in property and casualty insurance.
Ken Kluz
LinkedInExperience: Application Technology Manager · American Family Insurance
Former Application Technology Manager at American Family Insurance (2002–2009 and 2010–2015) and Business Technology Manager there (2006–2009). Ken's profile describes experience with the implementation of Guidewire's ClaimCenter and PolicyCenter, most recently as a solution delivery manager for Guidewire's ClaimCenter, within 25 years of IT experience as a development specialist and IT manager.
Kevin Gosselin
LinkedInExperience: Guidewire Systems Architect · Citizens Property Insurance Corporation
Guidewire Systems Architect at Citizens Property Insurance Corporation since June 2022. Kevin was previously Senior Software Architect at Riverstone Living (2001–2021), and the profile cites six years of Guidewire ClaimCenter design and development, five years as a software architect and manager, and over 17 years of software development.
Mateusz Gbiorczyk
LinkedInExperience: Head of Group Core Platforms & Services · Helvetia Baloise Group
Head of Group Core Platforms & Services at Helvetia Baloise Group since December 2025, a role the profile describes as being in charge of the group's core platforms (Guidewire) and leading its nearshoring delivery center. Mateusz was earlier Lead Product Owner (2022–2024) and Product Owner (2020–2022) at FRIDAY Insurance, accountable for the FRIDAY core insurance platform, and Head of Delivery at Baloise Solution Hub (2024–2025).
Pete Thompson
LinkedInExperience: Business Analyst & Developer - Guidewire ClaimCenter · Towergate Insurance
Former Business Analyst & Developer - Guidewire ClaimCenter at Towergate Insurance (2007–2018) and at Geo Underwriting (2018), and Software Development Manager - APM Claims at Arch Insurance (UK) Limited since 2019. Pete's profile headline ties the Arch role to Guidewire ClaimCenter and describes it as Software Development Manager and Agile Program Manager within the POIT framework.
Renata Pigoń
LinkedInExperience: Delivery Manager & Product Owner · Helvetia Baloise Group
Delivery Manager & Product Owner at Helvetia Baloise Group since January 2025; at FRIDAY Insurance Renata was Product Owner (2021–2023) and Senior Product Owner (2023–2025). The profile cites over 10 years in the IT and financial sectors across Europe and expertise in the Guidewire PolicyCenter and ClaimCenter core insurance platforms, including GW CC ACE certification.
Satya Appalabhaktula
LinkedInExperience: Business Analyst · Western Reserve Group
Business Analyst at Western Reserve Group since 2021 and previously at Pekin Insurance (2017–2020). Satya's profile headline describes a Guidewire Certified Ace and Lead Business Systems Analyst working on BillingCenter, PolicyCenter and Smartcomm document generation, and notes working as a senior business analyst at Western Reserve Group.
Zach Thomas
LinkedInExperience: Product Owner Business Technology Analysis Manager · Great American Insurance Group
Product Owner Business Technology Analysis Manager at Great American Insurance Group since March 2022, after Product Owner Business Technology Analyst Specialist (2016–2022) and Lead Business Technology Analyst (2014–2016) roles there. Zach's profile lists Guidewire ClaimCenter 4.0 and 6.0, GScript and Gosu among specialties.
Choose the right perspective
Match the person's module and role to your question: people who worked on ClaimCenter suit claims questions, those on PolicyCenter or BillingCenter suit policy and billing questions, and delivery leads suit questions about program planning. Check each person's dates to see how recent their Guidewire work is.
Questions to take into the conversation
- 01How did you plan the data conversion and cutover from legacy policy or claims systems to Guidewire?
- 02Which configuration choices made later Guidewire upgrades easier or harder?
- 03How do you split work between in-house teams and system integrators on a Guidewire program?
Reaching Guidewire experts
How can I contact one of these Guidewire experts?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 9 companies, including Amerisure Insurance, NFU Mutual and AAA-The Auto Club Group, based on profile data retrieved on September 28, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach Guidewire experts?
You choose the offer, starting at $5 per person. It includes Instant Expert's 20% fee, so an offer that pays the person $100 costs you $125. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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