Marketplaces
10 DoorDash operations leaders
These ten people hold or have held director or senior director roles in operations and strategy & operations at DoorDash. Readers can learn how DoorDash teams run merchant, platform, logistics and customer experience operations and how those functions are organized as the business grows.
Professionals to explore
01—10Amy Lao
LinkedInExperience: General Manger Director, Strategy & Operations · DoorDash
General Manger Director, Strategy & Operations at DoorDash since December 2022, overseeing business lines including Pickup and Gift Card and marketplace functions including Pricing and Marketplace profitability, per the profile; also General Manager, Pickup since January 2022. Former VP of Central Operations and Corporate Strategy at Lime (2021–2022).
Andrew Osterman
LinkedInExperience: Director, Strategy & Operations, Culinary Strategy · DoorDash
Director, Strategy & Operations, Culinary Strategy at DoorDash since January 2021, leading the Culinary Strategy & Operations team at DoorDash Kitchens per the profile. Former National Operations Lead, DoorDash for Work (2020–2021) and National Catering Hub Operations Lead, Caviar at DoorDash (2019–2020).
Ann Marie Rosenthal
LinkedInExperience: Director of Strategy & Operations, President of DashCorps · DoorDash
Director of Strategy & Operations, President of DashCorps at DoorDash since September 2020; the profile headline adds Former Management Consultant and CPA. Former Head Of Growth Operations Program Management at Lyric (2019–2020) and Senior Manager (Product), NEXT Technologies at Kearney (2018–2019), with management consulting roles at Kearney from 2013.
Christina Abrams
LinkedInExperience: Senior Director, Merchant Strategy & Operations - Head of Global Integrations · DoorDash
Senior Director, Merchant Strategy & Operations - Head of Global Integrations at DoorDash since September 2023 and Director in the same area (2021–2023); the profile mentions leading a 30+ person global team. Other DoorDash roles listed are Manager, Growth Strategy & Operations (2017–2019) and Senior Manager, Merchant Strategy & Operations - Integrations (2019–2021).
Kate Tocci
LinkedInExperience: Director, Grocery, Convenience and Alcohol Platform Operations · DoorDash
Director, Grocery, Convenience and Alcohol Platform Operations at DoorDash since April 2024, in the operations department per the profile. Other DoorDash roles listed are Manager, Drive Retail & Incubation (2019–2021), Senior Manager, Drive New Products & Services (2021–2022) and Senior Manager, Drive Grocery Platform Services (2022–2024).
Katie Witman
LinkedInExperience: Senior Director of Operations · DoorDash
Former Senior Director of Operations at DoorDash (2020–2023), based in Boston per the profile. Other DoorDash roles listed are General Manager, Boston (2015–2016), Regional General Manager, Northeast and Mid-Atlantic (2016–2019) and Regional General Manager, Northeast, NYC Tri-State and Mid-Atlantic (2019–2020).
Pratyush Kumar
LinkedInExperience: Senior Director, Strategy & Operations - Customer Experience · DoorDash
Senior Director, Strategy & Operations - Customer Experience at DoorDash since July 2026, heading S&O teams for Customer Experience in EMEA (Wolt and Deliveroo), per the profile. Former Head of Global Support Operations at Wolt (2023–2026) and Head of Homeowner and Customer Experience (VP - Operations) at OYO Vacation Homes (2022–2023).
Robert Hommel
LinkedInExperience: Director, Strategy & Operations · DoorDash
Director, Strategy & Operations at DoorDash since August 2022, based in Las Vegas and in the general management department per the profile. Former Manager, Strategy & Operations (2017–2019) and Senior Manager, Strategy & Operations (2019–2022) at DoorDash.
Saloni Choudhary
LinkedInExperience: Strategy & Operations Director · DoorDash
Strategy & Operations Director at DoorDash since March 2026; the profile headline reads Strategy & Operations, Dasher & Logistics @ DoorDash. The profile also lists DoorDash roles as Strategy & Operations Associate (2018–2020), Strategy & Operations Manager (2020–2021) and Strategy & Operations Senior Manager (2021–2026).
Sydney Light
LinkedInExperience: Director, Merchant Operations & Support · DoorDash
Director, Merchant Operations & Support at DoorDash since April 2025 and Director, Merchant Operations since September 2022, both listed as current roles in the operations department. Former Senior Manager, Merchant Operations at DoorDash (2020–2022) and Senior Operations Project Manager at Endpoint (2019–2020).
Choose the right perspective
Match the person's area to your question: merchant and platform operations leaders suit questions about onboarding and serving partners, while strategy & operations leaders suit questions about marketplace programs and business lines. Check whether each person's DoorDash role is current or former and when it started or ended.
Questions to take into the conversation
- 01How are operations and strategy & operations teams at DoorDash split between central functions and individual business lines?
- 02Which operating metrics mattered most when you scaled your area, and how were targets set?
- 03What did DoorDash learn about balancing merchant, consumer and Dasher needs when launching or changing a program?
Reaching DoorDash operations leaders
How can I contact one of these DoorDash operations leaders?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 1 company: DoorDash, based on profile data retrieved on September 28, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach DoorDash operations leaders?
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About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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