Retail
10 CHROs in Retail
These ten executives currently hold the top HR title at retail companies, such as chief human resources officer or chief people officer. A reader can learn from them how retailers organize HR for store, distribution and corporate teams and how they approach talent, pay and culture.
Professionals to explore
01—10Abbe Luersman
LinkedInExperience: Executive Vice President & Chief Human Resource Officer · Walgreens
Executive Vice President & Chief Human Resource Officer at Walgreens since October 2025. She was Chief Human Resources Officer at Ahold Delhaize (2016–2021) and Executive Vice President and Chief People Officer, Otis Worldwide Corporation at Otis Elevator Co. (2021–2025), and has been a Non Executive Board Director at Imperial Brands PLC since January 2026.
Danielle Kirgan
LinkedInExperience: EVP, Chief Human Resources Officer · Macy's
EVP, Chief Transformation & Human Resources Officer at Macy's since November 2019, and EVP, Chief Human Resources Officer at Macy's from 2017 to 2019. She was also Senior Vice President, People at American Airlines (2016–2017) and Chief Human Resources Officer at Darden (2015–2016).
Donna Morris
LinkedInExperience: Executive Vice President, Chief People Officer · Walmart
Executive Vice President, Chief People Officer at Walmart since February 2020. She was Chief Human Resources Officer & Executive Vice President, Employee Experience at Adobe (2018–2020), and her board roles include Board Member at UKG since 2025 and Board Member at PhonePe since 2024.
Emilee De Martino
LinkedInExperience: Executive Vice President, Chief People Officer · Kroger
Executive Vice President, Chief People Officer at Kroger since July 2026. At McDonald's she was Senior Vice President, Chief People Officer, International Markets (2022–2026), Vice President, Center HR & People Experience (2021–2022) and Vice President, People Strategy & Alignment (2019–2021).
Helen Charles
LinkedInExperience: Chief People Officer · Boots UK
Chief People Officer at Boots UK since September 2024. She was also Chief People Officer at Medivet & Partners (2022–2024) and at Vision Express (2020–2022), and Group OD & HR Director at Travis Perkins plc (2012–2019). Her profile headline lists non-executive and board advisor work alongside her chief people officer roles.
Iris Pruefer
LinkedInExperience: Chief People Officer (CPO) & Executive Vice President MediaMarktSaturn Retail Group · MediaMarktSaturn
Chief People Officer (CPO) & Executive Vice President MediaMarktSaturn Retail Group at MediaMarktSaturn since February 2021, and Chief People Officer MediaMarktSaturn Retail Group & CPO Ceconomy at CECONOMY since April 2022. She was Chief People Officer & Managing Director at Trei Real Estate (2019–2021), and her profile describes a focus on helping organizations adapt to change.
Jennifer Klein
LinkedInExperience: EVP, Chief Human Resources Officer · The TJX Companies, Inc.
EVP, Chief Human Resources Officer at The TJX Companies, Inc. since May 2025. Her other TJX roles include SVP, Global Talent and Associate Engagement (2022–2025), SVP, Human Resources Director - HomeGoods Homesense (2019–2022) and VP, Human Resources Director - Marmaxx Home Office (2016–2019).
Judy Werthauser
LinkedInExperience: Executive Vice President, Chief People Officer, Walmart U.S. · Walmart
Executive Vice President, Chief People Officer, Walmart U.S. at Walmart since February 2023, where she leads people programs and helps build a culture of opportunity and belonging for 1.6 million associates. She was EVP & Chief People Officer at Domino's (2016–2019) and Chief Experience Officer at Five Below (2019–2023).
Matt Pasch
LinkedInExperience: EVP and Chief Human Resources Officer · Burlington Stores, Inc.
EVP and Chief Human Resources Officer at Burlington Stores, Inc., an off-price retailer, since September 2023. His other Burlington roles include Senior Vice President of Human Resources - Merchandise Buying & Planning, Marketing and Strategy (2023), Senior Vice President Human Resources - DCs, Supply Chain and Corporate Support (2021–2022) and SVP of Talent Acquisition, Benefits, Compensation and HRIS (2019–2021).
Paul Shore
LinkedInExperience: Chief People Officer · Bass Pro Shops
Chief People Officer at Bass Pro Shops since May 2023, and Vice President Human Resources there from 2013 to 2016. He was Chief People Officer at Pilot Company (2018–2023), and his other Pilot Company roles include Vice President Talent Acquisition & Field HR (2017–2018) and Vice President Talent Acquisition (2016–2017).
Choose the right perspective
Match the retailer's format and scale to yours, since HR for a global mass merchant differs from HR for a specialty or regional chain. Also consider the person's earlier roles, such as talent acquisition, total rewards or HR for distribution centers, when your question sits in one of those areas.
Questions to take into the conversation
- 01How do you structure HR to support store, distribution center and corporate employees with different needs?
- 02What changes to pay, scheduling or career paths did the most to reduce frontline turnover?
- 03How did HR support a major transformation, such as store closures, a new operating model or new technology?
Reaching CHROs in Retail
How can I contact one of these CHROs in Retail?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 9 companies, including Walgreens, Macy's and Walmart, based on profile data retrieved on September 28, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach CHROs in Retail?
You choose the offer, starting at $5 per person. It includes Instant Expert's 20% fee, so an offer that pays the person $100 costs you $125. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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